Shipping policy

Processing Time

Orders are typically processed within 1–3 business days (Monday through Friday), excluding holidays.

Orders placed on weekends or holidays will begin processing on the following business day.

Shipping Methods & Carriers

We offer standard shipping via USPS (First Class, Priority) or UPS, based on weight, dimensions, and delivery address.

Expedited shipping (e.g. 2-Day, Next Day) is available at checkout for an additional fee.

Shipping Zones & Delivery Estimates

Domestic (U.S.)

Standard: 3–7 business days

Expedited: 1–3 business days

Sorry we do not ship outside of the United States

Shipping Costs

Shipping cost is calculated at checkout based on the order’s weight, dimensions, and destination.

We may offer flat-rate shipping, free shipping over a certain order value, or promotional shipping codes.

Order Tracking & Notifications

Once your order ships, you’ll receive an email with tracking information.

You can track your package through the link provided or via the carrier’s website using the tracking number.

Lost, Damaged, or Delayed Packages

If your package is lost or delayed, contact us at [your email/phone].

If damage occurs during shipping, keep all packaging and contents; we’ll file a claim with the carrier and arrange a replacement or refund.

Please notify us within 7 days of delivery if there is visible damage.

Address Changes & Undeliverable Packages

Please double check your shipping address at checkout.

If a package is returned to us due to an incorrect or incomplete address, you may be responsible for additional shipping fees if you’d like us to resend it.